I firmly believe that creating documentation….

- direct, accessible, and concise documentation for a government -

…. is in itself a model of care

 
 
    • I create forms for a local government that:

      • Eliminate redundant questions for the applicant and create sources of truth for the reviewer

      • Use plain, direct language and meet (to the extent possible) Section 508

  • I have redesigned government webpages and guidance documents to:

    • Create a source of truth

    • Reflect the needs of the public and the civil servant

  • I bring an eye for information architecture to an organization’s:

    • website

    • internal server/Teams structure

    • policy documents and their associated compliance documents