I firmly believe that creating documentation….
- direct, accessible, and concise documentation for a government -
…. is in itself a model of care
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I create forms for a local government that:
Eliminate redundant questions for the applicant and create sources of truth for the reviewer
Use plain, direct language and meet (to the extent possible) Section 508
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I have redesigned government webpages and guidance documents to:
Create a source of truth
Reflect the needs of the public and the civil servant
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I bring an eye for information architecture to an organization’s:
website
internal server/Teams structure
policy documents and their associated compliance documents